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Overview
Top Tips for Mitigating Bias in Attorney-Client Relationships
Taking a stance against discrimination and promoting diversity in law leads to strengthened client relations, fresh perspectives, and enhanced legal outcomes. What steps can you take to mitigate bias and cultivate respect in your client relationships? Join our distinguished faculty as they bring you up to speed on key rules governing bias in the legal profession, common types of bias attorneys face, and essential guidelines for navigating bias in client conversations. Expand your knowledge - register today!
- Explore the effects of bias on client trust and case outcomes.
- Detect bias and discrimination in attorney-client communications.
- Develop strategies for mitigating bias and fostering inclusion.
Abbreviated Agenda
- Rules of Professional Conduct for Attorneys on Bias
- Understanding Common Types of Bias in Legal Practice
- Effects on Case Outcomes and Client Trust
- Spotting and Addressing Bias and Discrimination in Difficult Client Conversations
- Fostering Inclusion, Reducing Bias, and Strengthening Client Rapport
Credit Details
Credits Available
| Credit | Status | Total | Until |
|---|---|---|---|
| Alaska CLE |
|
1 Total | 06-17-2027 |
| Arizona CLE |
|
1 Total | 06-17-2027 |
| California CLE |
|
1 Total | 06-17-2027 |
| Colorado CLE |
|
1 Total | 12-31-2027 |
| Connecticut CLE |
|
1 Total | 06-17-2027 |
| Delaware CLE |
|
1 Total | 06-17-2027 |
| Florida CLE |
|
1 Total | 12-31-2026 |
| Georgia CLE |
|
1 Total | 12-31-2026 |
| Hawaii CLE |
|
1 Total | 06-17-2027 |
| Idaho CLE |
|
1 Total | 06-17-2030 |
| Illinois CLE |
|
1 Total | 06-16-2027 |
| Louisiana CLE |
|
1 Total | 06-17-2027 |
| Maine CLE |
|
1 Total | 06-16-2027 |
| Minnesota CLE |
|
1 Total | 06-17-2027 |
| Missouri CLE |
|
1.2 Total | 06-17-2027 |
| Northern Mariana Islands CLE |
|
1 Total | 06-17-2027 |
| Montana CLE |
|
1 Total | 06-17-2028 |
| North Dakota CLE |
|
1 Total | 06-17-2028 |
| Nebraska CLE |
|
1 Total | 06-17-2027 |
| New Hampshire CLE |
|
1 Total | 06-17-2028 |
| New Jersey CLE |
|
1.2 Total | 04-07-2027 |
| New Mexico CLE |
|
1 Total | 06-17-2027 |
| Nevada CLE |
|
1 Total | 06-17-2028 |
| New York CLE |
|
1 Total | 06-17-2028 |
| Oklahoma CLE |
|
1 Total | 06-17-2027 |
| Oregon CLE |
|
1 Total | 06-17-2028 |
| Pennsylvania CLE |
|
1 Total | 06-17-2027 |
| Tennessee CLE |
|
1 Total | 06-16-2027 |
| Utah CLE |
|
1 Total | 12-31-2026 |
| Vermont CLE |
|
1 Total | 06-17-2027 |
| Washington CLE |
|
1 Total | 06-16-2030 |
| Wisconsin CLE |
|
1 Total | 12-31-2026 |
| West Virginia CLE |
|
1.2 Total | 06-17-2027 |
| Wyoming CLE |
|
1 Total |
Credit Details by Jurisdiction
CLE
Credits
Alaska CLE Reciprocity · 1 Total Credits
Earn Until
OnDemand - Alaska CLE - 1: Alaska Bar members may claim credit for attending CLE programs that have been accredited by other mandatory CLE jurisdictions. This program qualifies for 1.0 hours of credit, which includes 1.0 hours of MCLE credit and 0.0 hour of MECLE credit.
Video Download - Alaska CLE - 1: Alaska Bar members may claim credit for attending CLE programs that have been accredited by other mandatory CLE jurisdictions. This program qualifies for 1.0 hours of credit, which includes 1.0 hours of MCLE credit and 0.0 hour of MECLE credit.
Arizona CLE Approved · 1 Total Credits
- 1 Professional Responsibility
Earn Until
OnDemand - Arizona CLE - 1: The State Bar of Arizona does not approve or accredit CLE activities for the Mandatory Continuing Legal Education requirement. This activity qualifies for 1.0 hours toward your annual CLE requirement for the State of Arizona, including 1.0 hour of professional responsibility.
Video Download - Arizona CLE - 1: The State Bar of Arizona does not approve or accredit CLE activities for the Mandatory Continuing Legal Education requirement. This activity qualifies for 1.0 hours toward your annual CLE requirement for the State of Arizona, including 1.0 hour of professional responsibility.
California CLE Approved · 1 Total Credits
- 1 Implicit Bias
Earn Until
OnDemand - California CLE - 1: This activity has been approved for Minimum Continuing Legal Education credit by the State Bar of California and qualifies for 1.0 hours of participatory credit, of which 0.0 hour will apply to legal ethics and 1.0 hour will apply to Elimination of Bias - Implicit Bias credit. NBI, Inc. certifies this activity conforms to the standards for approved education activities prescribed by the rules and regulations of the State Bar of California governing minimum continuing legal education. NBI, Inc. is a State Bar of California approved MCLE provider - #53.
Video Download - California CLE - 1: This activity has been approved for Minimum Continuing Legal Education credit by the State Bar of California and qualifies for 1.0 hours of self-study credit, of which 0.0 hour will apply to legal ethics and 1.0 hour will apply to Elimination of Bias - Implicit Bias credit. NBI, Inc. certifies this activity conforms to the standards for approved education activities prescribed by the rules and regulations of the State Bar of California governing minimum continuing legal education. NBI, Inc. is a State Bar of California approved MCLE provider - #53.
Colorado CLE Approved · 1 Total Credits
- 1 Equity, Diversity and Inclusivity
Earn Until
OnDemand - Colorado CLE - 1: NBI, Inc. is a Certified Provider, as recognized by the Colorado Supreme Court Continuing Legal and Judicial Education Committee. This program qualifies for 1.0 hours of home study general Colorado Continuing Legal Education Credit, including 0.0 professional responsibility credit and 1.0 hour in the area of Equity, Diversity and Inclusivity.
Video Download - Colorado CLE - 1: NBI, Inc. is a Certified Provider, as recognized by the Colorado Supreme Court Continuing Legal and Judicial Education Committee. This program qualifies for 1.0 hours of home study general Colorado Continuing Legal Education Credit, including 0.0 professional responsibility credit and 1.0 hour in the area of Equity, Diversity and Inclusivity.
Connecticut CLE Approved · 1 Total Credits
- 1 Ethics/Professionalism
Earn Until
OnDemand - Connecticut CLE - 1: Neither the Connecticut Judicial Branch nor the Commission on Minimum Continuing Legal Education approve or accredit CLE providers or activities. It is the opinion of NBI, Inc. that this activity qualifies for 1.0 self-study hours toward your annual CLE requirement in Connecticut, including 1.0 self-study hour(s) of ethics/professionalism.
Video Download - Connecticut CLE - 1: Neither the Connecticut Judicial Branch nor the Commission on Minimum Continuing Legal Education approve or accredit CLE providers or activities. It is the opinion of NBI, Inc. that this activity qualifies for 1.0 self-study hours toward your annual CLE requirement in Connecticut, including 1.0 self-study hour(s) of ethics/professionalism.
Delaware CLE Approved · 1 Total Credits
- 1 Ethics
Earn Until
OnDemand - Delaware CLE - 1: NBI, Inc. is an accredited sponsor of the Delaware Commission on Continuing Legal Education and recommends this program for 1.0 hours of eCLE credit, including 1.0 hour of ethics.
Florida CLE Approved · 1 Total Credits
- 1 Professional Responsibility
Earn Until
OnDemand - Florida CLE - 1: Approved by The Florida Bar, this program qualifies for 1.0 general hours of CLER self-study credit including 1.0 hour of self-study professional responsibility (may include legal ethics, professionalism, substance abuse or mental illness and wellness programs).
Video Download - Florida CLE - 1: Approved by The Florida Bar, this program qualifies for 1.0 general hours of CLER self-study credit including 1.0 hour of self-study professional responsibility (may include legal ethics, professionalism, substance abuse or mental illness and wellness programs).
Georgia CLE Approved · 1 Total Credits
Earn Until
OnDemand - Georgia CLE - 1: This program is approved by the Commission on Continuing Lawyer Competency of the State Bar of Georgia. This program qualifies for 1.0 hours of distance learning continuing legal education credit with the Georgia Commission on Continuing Lawyer Competency, which includes 0.0 hour of distance learning ethics.
Video Download - Georgia CLE - 1: This program is approved by the Commission on Continuing Lawyer Competency of the State Bar of Georgia. This program qualifies for 1.0 hours of distance learning continuing legal education credit with the Georgia Commission on Continuing Lawyer Competency, which includes 0.0 hour of distance learning ethics.
Hawaii CLE Approved · 1 Total Credits
- 1 Ethics/Professional Responsibility
Earn Until
OnDemand - Hawaii CLE - 1: NBI, Inc. is an Accredited Provider with the Hawaii State Board of Continuing Legal Education. This alternative format activity has been approved for 1.0 hours of credit for the state of Hawaii, which includes 1.0 hour of ethics or professional responsibility education.
Video Download - Hawaii CLE - 1: NBI, Inc. is an Accredited Provider with the Hawaii State Board of Continuing Legal Education. This alternative format activity has been approved for 1.0 hours of credit for the state of Hawaii, which includes 1.0 hour of ethics or professional responsibility education.
Idaho CLE Upon Request · 1 Total Credits
Earn Until
OnDemand - Idaho CLE - 1: Upon course completion and credit request submittal, an application will be submitted to the state of Idaho.
Video Download - Idaho CLE - 1: Upon course completion and credit request submittal, an application will be submitted to the state of Idaho.
Illinois CLE Approved · 1 Total Credits
- 1 Diversity and Inclusion
Earn Until
OnDemand - Illinois CLE - 1: This program has been approved by the Illinois MCLE Board for 1.0 hours of recorded technology CLE credit, which includes approval for 1.0 hour of diversity and inclusion CLE credit by the Illinois Supreme Court Commission on Professionalism.
Video Download - Illinois CLE - 1: This program has been approved by the Illinois MCLE Board for 1.0 hours of recorded technology CLE credit, which includes approval for 1.0 hour of diversity and inclusion CLE credit by the Illinois Supreme Court Commission on Professionalism.
Louisiana CLE Approved · 1 Total Credits
- 1 Professionalism
Earn Until
OnDemand - Louisiana CLE - 1: This course or a portion thereof has been approved by the Louisiana Mandatory Continuing Legal Education Committee of the Louisiana State Bar Association. This program qualifies for 1.0 hours (based on a 60-minute credit hour) of computer based credit, of which 0.0 hour will apply to computer based ethics credit and 1.0 hour will apply to professionalism. This course will apply toward the fulfillment of the newly admitted member requirement.
Maine CLE Approved · 1 Total Credits
Earn Until
OnDemand - Maine CLE - 1: This course has been approved by the State of Maine Board of Overseers of the Bar. Lawyers who complete this course will receive 1.0 hours of self-study CLE credit
Video Download - Maine CLE - 1: This course has been approved by the State of Maine Board of Overseers of the Bar. Lawyers who complete this course will receive 1.0 hours of self-study CLE credit
Minnesota CLE Approved · 1 Total Credits
- 1 Elimination of Bias
Earn Until
OnDemand - Minnesota CLE - 1: Approved for 1.0 hours of standard on-demand CLE credit, including 1.0 hour of elimination of bias credit by the Minnesota Board of Continuing Legal Education.
Video Download - Minnesota CLE - 1: Approved for 1.0 hours of standard on-demand CLE credit, including 1.0 hour of elimination of bias credit by the Minnesota Board of Continuing Legal Education.
Missouri CLE Approved · 1.2 Total Credits
Earn Until
OnDemand - Missouri CLE - 1.2: NBI, Inc. is an accredited sponsor with Missouri Minimum Continuing Legal Education. This program qualifies for 1.20 self-study CLE credit hours.
Video Download - Missouri CLE - 1.2: NBI, Inc. is an accredited sponsor with Missouri Minimum Continuing Legal Education. This program qualifies for 1.20 self-study CLE credit hours.
Northern Mariana Islands CLE Approved · 1 Total Credits
Earn Until
OnDemand - Northern Mariana Islands CLE - 1: This course has been approved by the Commonwealth of the Northern Mariana Islands. Lawyers who complete this course shall receive 1.0 hours of self-study CLE credit.
Video Download - Northern Mariana Islands CLE - 1: This course has been approved by the Commonwealth of the Northern Mariana Islands. Lawyers who complete this course shall receive 1.0 hours of self-study CLE credit.
Montana CLE Approved · 1 Total Credits
- 1 Professional Fitness and Integrity
Earn Until
OnDemand - Montana CLE - 1: This program qualifies for 1.0 hours of self-study CLE credit by the Montana Commission of Continuing Legal Education, including 1.0 hour of professional fitness and integrity credit.
Video Download - Montana CLE - 1: This program qualifies for 1.0 hours of self-study CLE credit by the Montana Commission of Continuing Legal Education, including 1.0 hour of professional fitness and integrity credit.
North Dakota CLE Approved · 1 Total Credits
- 1 Ethics
Earn Until
OnDemand - North Dakota CLE - 1: North Dakota attorneys completing this program may claim 1.0 North Dakota self-study CLE credit hours, or 1.0 hour of self-study ethics credit, on the Report of Compliance.
Video Download - North Dakota CLE - 1: North Dakota attorneys completing this program may claim 1.0 North Dakota self-study CLE credit hours, or 1.0 hour of self-study ethics credit, on the Report of Compliance.
Nebraska CLE Approved · 1 Total Credits
- 1 Professional Responsibility
Earn Until
OnDemand - Nebraska CLE - 1: NBI, Inc. is an accredited CLE sponsor in the state of Nebraska. This activity has been approved for 1.0 distance learning CLE credits, including 1.0 hour of professional responsibility credit.
Video Download - Nebraska CLE - 1: NBI, Inc. is an accredited CLE sponsor in the state of Nebraska. This activity has been approved for 1.0 distance learning CLE credits, including 1.0 hour of professional responsibility credit.
New Hampshire CLE Approved · 1 Total Credits
Earn Until
OnDemand - New Hampshire CLE - 1: NHMCLE does not approve or accredit CLE activities for the NH Minimum CLE requirement. NBI, Inc. believes this course meets the requirements of NH Supreme Court Rule 53 toward the annual NHMCLE requirement.
Video Download - New Hampshire CLE - 1: NHMCLE does not approve or accredit CLE activities for the NH Minimum CLE requirement. NBI, Inc. believes this course meets the requirements of NH Supreme Court Rule 53 toward the annual NHMCLE requirement.
New Jersey CLE Approved · 1.2 Total Credits
- 1.2 Diversity, Inclusion and Elimination of Bias
Earn Until
OnDemand - New Jersey CLE - 1.2: This program has been approved by the Board on Continuing Legal Education of the Supreme Court of New Jersey for 1.20 hours of total CLE credit. Of these, 1.20 qualifies as hours of credit for diversity, inclusion and elimination of bias.
Video Download - New Jersey CLE - 1.2: This program has been approved by the Board on Continuing Legal Education of the Supreme Court of New Jersey for 1.20 hours of total CLE credit. Of these, 1.20 qualifies as hours of credit for diversity, inclusion and elimination of bias.
New Mexico CLE Approved · 1 Total Credits
- 1 Equity in Justice
Earn Until
OnDemand - New Mexico CLE - 1: This program has been approved by the Board of Bar Commissioners of the State Bar of New Mexico. This program qualifies for 1.0 hours of self-study credit, including 1.0 hour of self-study Equity in Justice credit.
Video Download - New Mexico CLE - 1: This program has been approved by the Board of Bar Commissioners of the State Bar of New Mexico. This program qualifies for 1.0 hours of self-study credit, including 1.0 hour of self-study Equity in Justice credit.
Nevada CLE Approved · 1 Total Credits
- 1 Ethical Considerations
Earn Until
OnDemand - Nevada CLE - 1: This course has been approved by the Nevada Board of Continuing Legal Education. This program qualifies for 1.0 hours of alternative format CLE credits by the Nevada Board of Continuing Legal Education, which includes 1.0 hour of alternative format ethical considerations.
Video Download - Nevada CLE - 1: This course has been approved by the Nevada Board of Continuing Legal Education. This program qualifies for 1.0 hours of alternative format CLE credits by the Nevada Board of Continuing Legal Education, which includes 1.0 hour of alternative format ethical considerations.
New York CLE Approved · 1 Total Credits
- 1 Diversity, Inclusion and Elimination of Bias
Earn Until
OnDemand - New York CLE - 1: This nontraditional format course has been approved in accordance with the requirements of the New York State Continuing Legal Education Board for up to 1.0 credit hours. 1.0 hours can be applied to the diversity, inclusion and elimination of bias requirement and is approved for experienced attorneys. NBI, Inc. offers a Financial Hardship Policy for qualifying individuals. To apply, please submit a request via email to our Tuition Discount Committee at customerservice@nbi-sems.com.
Video Download - New York CLE - 1: This nontraditional format course has been approved in accordance with the requirements of the New York State Continuing Legal Education Board for up to 1.0 credit hours. 1.0 hours can be applied to the diversity, inclusion and elimination of bias requirement and is approved for experienced attorneys. NBI, Inc. offers a Financial Hardship Policy for qualifying individuals. To apply, please submit a request via email to our Tuition Discount Committee at customerservice@nbi-sems.com.
Oklahoma CLE Approved · 1 Total Credits
Earn Until
OnDemand - Oklahoma CLE - 1: This course has been approved by the Oklahoma Bar Association Mandatory Continuing Legal Education Commission. This program qualifies for 1.0 of On Demand CLE credit hours, which includes 0.0 hour of legal ethics.
Video Download - Oklahoma CLE - 1: This course has been approved by the Oklahoma Bar Association Mandatory Continuing Legal Education Commission. This program qualifies for 1.0 of On Demand CLE credit hours, which includes 0.0 hour of legal ethics.
Oregon CLE Approved · 1 Total Credits
- 1 Access to Justice
Earn Until
OnDemand - Oregon CLE - 1: NBI, Inc. is an approved sponsor with the Oregon MCLE. This program qualifies for 1.0 hours of access to justice continuing legal education credit and 0.0 hour of ethics credit.
Video Download - Oregon CLE - 1: NBI, Inc. is an approved sponsor with the Oregon MCLE. This program qualifies for 1.0 hours of access to justice continuing legal education credit and 0.0 hour of ethics credit.
Pennsylvania CLE Approved · 1 Total Credits
- 1 Ethics
Earn Until
OnDemand - Pennsylvania CLE - 1: This program has been approved by the Pennsylvania Continuing Legal Education Board. This program qualifies for 1.0 hours of distance learning credit, including 0.0 hours of substantive law, practice and procedure CLE credit and 1.0 hour of ethics, professionalism or substance abuse distance learning CLE credit.
Video Download - Pennsylvania CLE - 1: This program has been approved by the Pennsylvania Continuing Legal Education Board. This program qualifies for 1.0 hours of distance learning credit, including 0.0 hours of substantive law, practice and procedure CLE credit and 1.0 hour of ethics, professionalism or substance abuse distance learning CLE credit.
Tennessee CLE Approved · 1 Total Credits
Earn Until
OnDemand - Tennessee CLE - 1: This course has been approved by the Tennessee Commission on Continuing Legal Education for a maximum of 1.0 hours of Distance Learning credit, including 0.0 hour of ethics/professionalism (EP) credit.
Utah CLE Approved · 1 Total Credits
- 1 Professionalism & Civility
Earn Until
OnDemand - Utah CLE - 1: National Business Institute is an approved "presumptive provider" with the Utah State Board of Continuing Legal Education. This program qualifies for 1.0 hours of self-study CLE credit for Utah attorneys, which includes 0.0 hour of ethics credit and 1.0 hour of professionalism and civility.
Video Download - Utah CLE - 1: National Business Institute is an approved "presumptive provider" with the Utah State Board of Continuing Legal Education. This program qualifies for 1.0 hours of self-study CLE credit for Utah attorneys, which includes 0.0 hour of ethics credit and 1.0 hour of professionalism and civility.
Vermont CLE Approved · 1 Total Credits
- 1 Diversity and Inclusion
Earn Until
OnDemand - Vermont CLE - 1: This course has been approved by the Vermont Board of Mandatory Continuing Legal Education. This program qualifies for 1.0 hours of self-study credit, including 1.0 hour of self-study Diversity and Inclusion credit.
Video Download - Vermont CLE - 1: This course has been approved by the Vermont Board of Mandatory Continuing Legal Education. This program qualifies for 1.0 hours of self-study credit, including 1.0 hour of self-study Diversity and Inclusion credit.
Washington CLE Approved · 1 Total Credits
- 1 Equity Credit
Earn Until
OnDemand - Washington CLE - 1: This program qualifies for 1.0 hours of Washington continuing legal education (Self Study) A/V credit, which includes 0.0 hours of Law and Legal Procedure, 1.0 hour of Other Approved Subject Areas in the area of equity credit and 0.0 hour of ethics/professionalism.
Video Download - Washington CLE - 1: This program qualifies for 1.0 hours of Washington continuing legal education (Self Study) A/V credit, which includes 0.0 hours of Law and Legal Procedure, 1.0 hour of Other Approved Subject Areas in the area of equity credit and 0.0 hour of ethics/professionalism.
Wisconsin CLE Approved · 1 Total Credits
Earn Until
OnDemand - Wisconsin CLE - 1: Approved for 1.0 hours of repeated on-demand CLE credit by the Board of Bar Examiners.
Video Download - Wisconsin CLE - 1: Approved for 1.0 hours of repeated on-demand CLE credit by the Board of Bar Examiners.
West Virginia CLE Approved · 1.2 Total Credits
- 1.2 Elimination of Bias
Earn Until
OnDemand - West Virginia CLE - 1.2: This program qualifies for 1.20 hours of pre-recorded credit, which includes 0.0 hour of pre-recorded ethics credit and 1.2 hours of pre-recorded elimination of bias, under the West Virginia Rules for Mandatory Continuing Legal Education.
Video Download - West Virginia CLE - 1.2: This program qualifies for 1.20 hours of pre-recorded credit, which includes 0.0 hour of pre-recorded ethics credit and 1.2 hours of pre-recorded elimination of bias, under the West Virginia Rules for Mandatory Continuing Legal Education.
Wyoming CLE Upon Request · 1 Total Credits
- 1 Ethics
OnDemand - Wyoming CLE - 1: Upon course completion and credit request submittal, an application will be submitted to the Bar.
Video Download - Wyoming CLE - 1: Upon course completion and credit request submittal, an application will be submitted to the Bar.
Select Jurisdiction
CLE
Agenda
-
Bias and Discrimination in Attorney-Client Relationships: How to Cultivate Understanding and Respect
- Rules of Professional Conduct for Attorneys on Bias
- Understanding Common Types of Bias in Legal Practice
- Effects on Case Outcomes and Client Trust
- Spotting and Addressing Bias and Discrimination in Difficult Client Conversations
- Fostering Inclusion, Reducing Bias, and Strengthening Client Rapport
Who Should Attend
This program is designed for attorneys. Paralegals may also benefit.
Speakers
Speaker bio
Penelope S. Strong
has practiced criminal defense for more than 35 years in state and federal courts. She has litigated trial and appellate cases of constitutional significance. Litigation of cannabis cases is one major focus of Ms. Strong's current practice and overcoming the unfair laws and unjust traffic stops and arrests that lead to prosecution of various individuals. She is a former two term board member of the National Association of Criminal Defense Lawyers, a member of their Reentry Task Force and a member of National Organization for the Reform of Marijuana Laws. Ms. Strong earned her B.A. degree from Lawrence University and her J.D. degree from the University of Wisconsin-Madison.
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